Rolf Gordon Adamson

Enterprise AI

“Enterprise AI” is the Real Future of Customer Service

Company-Specific AI

Why Businesses Need Company-Specific AI for Customer Service

Silent AI

Speaks Volumes Without Saying a Word! When we think of AI in customer support, we often imagine...

From Agents to Algorithms

What Will CX Operations Look Like One Year After AI Implementation? The rise of Artificial...

A Guide to comply with the EU AI Act

Enhancing your AI’s training data through Quality Control: A Guide for Contact Centers on an...

EU AI Act

The European Union (EU) has taken a significant step towards regulating Artificial Intelligence...