CX and AI: The Dynamic Duo
It appears that the CX industry has found the perfect partner in Artificial Intelligence (AI), and...
3 minute read
Workflow Automation
What is Workflow Automation? Let’s start with defining a “workflow”. A workflow is a series of...
3 minute read
5 Key Benefits of Workflow Automation
Workflows are simply another way of describing how we operate today, and all organizations can...
2 minute read
The Future is here
The introduction of machine learning (ML) and artificial intelligence (AI) in the CX industry has...
2 minute read