CX Insights
We love CX! We're CX geeks with a cause - and we're proud of it! Read about the latest customer experience trends, strategies and technologies.
5 Key Benefits of Workflow Automation
Workflows are simply another way of describing how we operate today, and all organizations can...
2 minute read
The Future is here
The introduction of machine learning (ML) and artificial intelligence (AI) in the CX industry has...
2 minute read
Let’s Talk Niche
At Nexcom, we create niche products. We are relentlessly committed to designing, building and...
1 minute read
RevealCX Implementation
We are here for you every step of the wayCommon Pitfalls
Customer satisfaction goes beyond the products you offer, it’s the service provided before, during...
3 minute read