How to pick the right AI for your business

AI is changing the world, and businesses are scrambling to keep up. It’s been a never-ending game...

Quality Best Practices

Leverage Nexcom Technology to Implement Quality Best Practices In the Customer Experience (CX)...

The Future is here

The introduction of machine learning (ML) and artificial intelligence (AI) in the CX industry has...

Let’s Talk Niche

At Nexcom, we create niche products. We are relentlessly committed to designing, building and...

The Great Resignation

Hiring shortages, high staff turnover, and skyrocketing call volumes are common challenges in the...

RevealCX Boost

AI turns your manual quality processes into business intelligence. Our quality monitoring tool,...