--- title: Let’s Talk Niche description: Nexcom offers a comprehensive quality suite to ensure our customer’s greatest ROI. RevealCX is designed, built and implemented by quality experts image: https://blog.nexcomglobal.com/hubfs/3d%20business%20chart%20showing%20growth%20-%20isolated%20over%20a%20blue%20background.jpeg --- - Products - [Quality Management AI](https://nexcomglobal.com/quality-monitoring/) - [Workflow Automation AI](https://nexcomglobal.com/workflow-automation/) - [Voice AI](https://nexcomglobal.com/vibe/) - Solutions - [Agent Assist](https://nexcomglobal.com/agent-assist/) - [Chat Bot](https://nexcomglobal.com/chat-bot/) - [Voice Bot](https://nexcomglobal.com/voice-bot/) - [Email Bot](https://nexcomglobal.com/email-bot/) - [Social Media Bot](https://nexcomglobal.com/social-media-bot/) - [CX Analytics](https://nexcomglobal.com/cx-analytics/) - [Voice Assistant](https://nexcomglobal.com/iva/) - [AI Generated Summary](https://nexcomglobal.com/ai-generated-summary/) - [Quality Control](https://nexcomglobal.com/quality-control/) - [NPS](https://nexcomglobal.com/nps/) - [Shareholders](https://nexcomglobal.com/shareholders/) - About - [We are Nexcom](https://nexcomglobal.com/we-are-nexcom/) - [Testimonials](https://nexcomglobal.com/testimonials/) - [Partner with us](https://nexcomglobal.com/partner-with-us/) - [People](https://nexcomglobal.com/we-are-nexcom/) - [Contact](https://nexcomglobal.com/contact-us/) - [Blog](https://blog.nexcomglobal.com/blog) - ![](https://blog.nexcomglobal.com/hubfs/3d%20business%20chart%20showing%20growth%20-%20isolated%20over%20a%20blue%20background.jpeg) # Let’s Talk Niche Published by [Gena Speakmon](https://blog.nexcomglobal.com/blog/author/gena-speakmon) on Oct 7, 2022 12:38:45 PM At Nexcom, we create niche products. We are relentlessly committed to designing, building and delivering highly specialized products deeply rooted in understanding and managing the customer experience (CX). Offering a niche solution extends beyond the technology. Our specialized knowledge and customer collaboration during and post implementation is an integral variable of our customer’s success. Nexcom philosophy is simple, we succeed when our customers succeed. This philosophy is embedded in our actions and strategy from design through post-implementation collaboration. One of our niche offers is a comprehensive quality suite. Other brands offer a quality solution within a suite product, not Nexcom. We know how to ensure our customer’s greatest ROI. We stay in our technology and specialization “lane” - quality. Our niche quality products are RevealCX and RevealCX Boost. [RevealCX](https://nexcomglobal.com/products/quality-monitoring/)and [RevealCX Boost](https://nexcomglobal.com/products/artificial-intelligence/) are designed, built and implemented by quality experts. Nexcom set out to intentionally build a quality process supported software – and succeeded. Quality expertise is the niche advantage. Customers have leveraged our niche products to gain the following benefits - High ROI because the product is designed specifically for one thing – streamline quality processes and improve performance by providing the right data - Undiluted knowledge of quality best practice processes transferred into technology that makes quality processes in organizations efficient and effective. As quality experts, we understand the specificities and create value through our quality knowledge and experience - Collaborative expertise on your processes and issues during implementation and business reviews – not only help organizations implement technology but also the best practices that drive improvement - Functionality that pushes you toward high performance and best practices - Our technology and customer success services are driven by a deep knowledge and passion of understanding the impact of poor quality on other metrics of your contact center and business, e.g., lower operational costs and issue resolution (IR) Don’t take our word for it alone. We have we been recognized by COPC Inc. to deliver real business value by helping companies deploy best practices found in the COPC CX Standard. [COPC Standard requirements met](https://www.copc.com/atp/revealcx/) in RevealCX. Let’s talk quality. Let’s talk how you achieve your greatest ROI. Let’s talk solving your organization’s problems. Let’s talk what’s next for your success. Let’s talk RevealCX. RevealCX Boost.     Tags: [CX](https://blog.nexcomglobal.com/blog/tag/cx), [RevealCX](https://blog.nexcomglobal.com/blog/tag/revealcx), [Insights](https://blog.nexcomglobal.com/blog/tag/insights), [RevealCXBoost](https://blog.nexcomglobal.com/blog/tag/revealcxboost) [Back to Blog](https://blog.nexcomglobal.com/blog) - [Tweet](https://twitter.com/share) ## Related Articles ## [RevealCX Boost](https://blog.nexcomglobal.com/blog/revealcxboost) AI turns your manual quality processes into business intelligence. Our quality monitoring tool,... [Read More](https://blog.nexcomglobal.com/blog/revealcxboost) ## [Learning Management](https://blog.nexcomglobal.com/blog/learning-management) Introducing a new feature within RevealCX, the Learning Management System (LMS). The integration is... [Read More](https://blog.nexcomglobal.com/blog/learning-management) ## [AI in CX](https://blog.nexcomglobal.com/blog/draft-ai-in-cx-291121) AI in CX? What’s the difference? At Nexcom, we work hard on making the best solutions available to... [Read More](https://blog.nexcomglobal.com/blog/draft-ai-in-cx-291121) #### NORTH AMERICA 1100 Peachtree Street NE, Suite 200 GA 30309  Atlanta, USA [nexcom@nexcomglobal.com](mailto:nexcom@nexcomglobal.com) [mailto:nexcom@nexcom.dk](mailto:nexcom@nexcom.dk) #### EUROPE Ewaldsgade 7-9 2200 Copenhagen Denmark Phone: +45 4576 4820 [nexcom@nexcomglobal.com](mailto:nexcom@nexcomglobal.com) #### Products - [Quality Management AI](https://nexcomglobal.com/quality-monitoring/) - [Workflow Automation AI](https://nexcomglobal.com/workflow-automation/) - [Voice AI](https://nexcomglobal.com/vibe/) ©2024** NEXCOM A/S**